Related topics: #customerservice #Innovation #omnichannel
How does it work? What are the technical challenges? How is it being rolled out?
Mathilde, Omnichannel Transformation Manager, explains the walk-up Click & Collect service launched on 29/04/20 in two Oxybul stores and three Okaïdi stores.
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A young, family-oriented group, we have 6,000 employees, an international presence in 70 countries, strong brands, an innovative concept and interlinked stores – all designed to benefit children. Join us!
The ÏDKIDS community is united around one project, WE ACT FOR KIDS, to ensure the wellbeing and advancement of children around the world.
Video interview with Eric Venel: “We want to make seasonal sales the real deal again.”
BACKSTAGE: Why not take advantage of shorter working hours for skills development?
GOOD TIPS – Managing during a crisis: our values and tools to the rescue!
GOOD NEWS: The Okaïdi.es website is open!
“MORE THAN A LOYALTY PROGRAMME, IDKIDS FAMILY IS A PROGRAMME ABOUT ENGAGEMENT,” NINA IREMADZE, PROJECT DIRECTOR (VIDEO)
Image of the day: the first ship-from-store for Okaïdi France! (video)
WHAT CUSTOMERS ARE SAYING: “I’d like to say thanks to everyone from retail marketing!”
Opening: Yokahama, 4th Okaïdi store in Japan