{"id":12505,"date":"2020-07-09T15:24:05","date_gmt":"2020-07-09T13:24:05","guid":{"rendered":"https:\/\/corporate-idkids-com.azurewebsites.net\/deja-70-avis-sur-sa-fiche-google-lequipe-oxybul-grenoble-partage-sa-recette-du-succes\/"},"modified":"2020-08-07T10:53:25","modified_gmt":"2020-08-07T08:53:25","slug":"already-70-reviews-on-its-google-page","status":"publish","type":"post","link":"https:\/\/corporate.idkids.com\/en\/already-70-reviews-on-its-google-page\/","title":{"rendered":"Already 70 reviews on its Google page: the Oxybul Grenoble team shares its recipe for success"},"content":{"rendered":"\n<p><strong><strong>With more than 70 online reviews and an average score of 4.6, the Oxybul store team from Grenoble is well ahead in the top Google ratings. Meaning, daily events and relationships with customers: Sylvain, Store Manager and Romeo, Sales Consultant, share their tips. Get inspired!\u00a0<\/strong><\/strong><\/p>\n\n\n\n<p><strong><strong>In addition, Mathilde, Head of Multi-channel Transformation and Benoit, Area Director for the south of France, remind us how important the approach is. Their message: &#8220;this is where it all begins!&#8221;\u00a0<\/strong><\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"2020 06 IDK Sylvain Romeo\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/9Iv3EcCdfaY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>&#8220;Every Oka\u00efdi, Oxybul and \u00cfDKIDS store is now involved thanks to the Uberall platform for its online customer relations,&#8221; explains Mathilde. \u201cIt can update its information (opening hours), the services it offers (fitting, click and collect, exchange) and photos (shop front, shop windows, wall displays, collections).<\/p>\n\n\n\n<p>Launched on 15th March in France and rolled out internationally, the platform allows our French stores to become more active on the subject and our overseas stores&#8230;to start to exist online! Because until now, our stores were sometimes not even listed online. Uberall also greatly facilitated the post-lockdown reopening process: each store was able to update its opening hours in real time.\u00a0<\/p>\n\n\n\n<p>The project is now 100% rolled out, with 730 referenced on Google and major websites such as Waze. And&#8230;that&#8217;s where it all begins!&#8221;\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"528\" src=\"https:\/\/corporate.idkids.com\/wp-content\/uploads\/2020\/07\/Capture-d\u2019e\u0301cran-2020-07-09-a\u0300-15.22.33-1024x528.png\" alt=\"\" class=\"wp-image-12364\" srcset=\"https:\/\/corporate.idkids.com\/wp-content\/uploads\/2020\/07\/Capture-d\u2019e\u0301cran-2020-07-09-a\u0300-15.22.33-1024x528.png 1024w, https:\/\/corporate.idkids.com\/wp-content\/uploads\/2020\/07\/Capture-d\u2019e\u0301cran-2020-07-09-a\u0300-15.22.33-300x155.png 300w, https:\/\/corporate.idkids.com\/wp-content\/uploads\/2020\/07\/Capture-d\u2019e\u0301cran-2020-07-09-a\u0300-15.22.33-768x396.png 768w, https:\/\/corporate.idkids.com\/wp-content\/uploads\/2020\/07\/Capture-d\u2019e\u0301cran-2020-07-09-a\u0300-15.22.33-1536x791.png 1536w, https:\/\/corporate.idkids.com\/wp-content\/uploads\/2020\/07\/Capture-d\u2019e\u0301cran-2020-07-09-a\u0300-15.22.33-305x157.png 305w, https:\/\/corporate.idkids.com\/wp-content\/uploads\/2020\/07\/Capture-d\u2019e\u0301cran-2020-07-09-a\u0300-15.22.33-47x24.png 47w, https:\/\/corporate.idkids.com\/wp-content\/uploads\/2020\/07\/Capture-d\u2019e\u0301cran-2020-07-09-a\u0300-15.22.33-155x80.png 155w, https:\/\/corporate.idkids.com\/wp-content\/uploads\/2020\/07\/Capture-d\u2019e\u0301cran-2020-07-09-a\u0300-15.22.33.png 1708w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>&#8220;We began to get heavily involved in May. This approach is a key tool in the digital part of <a href=\"https:\/\/corporate.idkids.com\/en-mode-classe-virtuelle-aussi-magik-cest-remettre-du-\u2764-dans-notre-relation-humaine-vid\">#MAGIK, our project to reinvent the \u00cfDKIDS customer experience<\/a>,&#8221; adds Benoit, Area Director. \u201cWe are really here to drive the local community that each store team must adopt. Indeed, managing your Google \u201cstore window\u201d means improving your online visibility, which is essential for generating traffic. And it&#8217;s also a great tool for extending customer relationships.<\/p>\n\n\n\n<p>To date, our average rating in France is 4.2 out of 5, with a 43% response rate to customer reviews. Our ambition: to reach an average score of 4.5\/5 for the entire fleet by the end of 2020&#8243;.\u00a0<\/p>\n\n\n\n<p>Let\u2019s do it!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With more than 70 online reviews and an average score of 4.6, the Oxybul store team from Grenoble is well ahead in the top Google ratings. Meaning, daily events and relationships with customers: Sylvain, Store Manager and Romeo, Sales Consultant, share their tips. Get inspired! <\/p>\n","protected":false},"author":11,"featured_media":12363,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1404,1021],"tags":[1405,1406,1381],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Already 70 reviews on its Google page: the Oxybul Grenoble team shares its recipe for success - \u00cfDKIDS.COMMUNITY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/corporate.idkids.com\/en\/already-70-reviews-on-its-google-page\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Already 70 reviews on its Google page: the Oxybul Grenoble team shares its recipe for success - \u00cfDKIDS.COMMUNITY\" \/>\n<meta property=\"og:description\" content=\"With more than 70 online reviews and an average score of 4.6, the Oxybul store team from Grenoble is well ahead in the top Google ratings. 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