{"id":11774,"date":"2020-05-20T17:28:26","date_gmt":"2020-05-20T15:28:26","guid":{"rendered":"https:\/\/corporate-idkids-com.azurewebsites.net\/jacadi-us-lance-le-ship-from-store\/"},"modified":"2020-05-28T17:15:17","modified_gmt":"2020-05-28T15:15:17","slug":"jacadi-us-launches-ship-from-store","status":"publish","type":"post","link":"https:\/\/corporate.idkids.com\/en\/jacadi-us-launches-ship-from-store\/","title":{"rendered":"Jacadi US launches \u201cShip from Store\u201d!"},"content":{"rendered":"\n

All around the world, from Jacadi China to Jacadi US, the current pandemic situation has driven us to innovate for our customers and our business.<\/strong><\/strong>
Julie Bourgeois, CEO USA at<\/strong> Jacadi<\/strong><\/a>, reveals its \u201cShip from Store\u201d concept <\/strong>that launched on Thursday, 21 May in New York.<\/p>\n\n\n\n

First, can you give us a rundown on the store situation in the US?<\/strong><\/strong>
Of our 10 stores there, nine are still closed. Only the Greenwich (Connecticut) store was able to reopen on Wednesday, 20 May.
Each state has independent authority over its safety precautions and lockdown measures, which has led to differences around the country.<\/p>\n\n\n\n

It\u2019s the first store where Jacadi is launching Ship from Store.<\/p><\/blockquote>\n\n\n\n

The Flatiron store in Manhattan has also restarted operations, but in a slightly different way. What are they doing?<\/strong>\u00a0<\/strong>
This is new: It\u2019s the first store where Jacadi is launching Ship from Store.\u00a0<\/p>\n\n\n\n

Today, when an American customer places an order on Jacadi.us, the order is sent to the Dourges warehouse, which prepares and ships it out, and the customer receives it between five and ten days later.<\/p>\n\n\n\n

With Ship from Store, we\u2019re adding an extra step that customers won\u2019t actually notice: during the order process, the system will check the store\u2019s stock, and if the entire order is available, the store team will prepare the order and send it out instead of the warehouse team.<\/p>\n\n\n\n

The customer will get a nice surprise when it arrives within 24 to 48 hours instead of the expected five to ten days.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

What did you have to do to put this process in place?<\/strong><\/strong>
Mathilde Panaget, Digital Marketing Manager at Jacadi US, headed up this pilot project and worked closely with the IT, supply and web teams. Since we\u2019re adding an intermediate step into the order processing, the flows had to be adjusted.<\/p>\n\n\n\n

The teams are increasingly involved in the digital customer experience.<\/p><\/blockquote>\n\n\n\n

What are the impacts of this project?<\/strong><\/strong>
Well, of course the first is better customer service.
And, the role of the store teams is changing. The teams are increasingly involved in the digital customer experience.
The project will also impact our back office, with direct effects on store stock management and replenishment\u2014an extremely important issue.
This will also reduce our carbon footprint, because we\u2019re shipping local stock instead of products that had to cross the Atlantic Ocean!<\/p>\n\n\n\n

Any other projects in the works for the Jacadi US team?<\/strong><\/strong>
Yes! But I don\u2019t want to reveal all the details yet\u2014it\u2019s still a work in progress! We\u2019re working on other services, such as the loyalty programme. I promise I\u2019ll share the specifics soon!<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

All around the world, from Jacadi China to Jacadi US, the current pandemic situation has driven us to innovate for our customers and our business.
\nJulie Bourgeois, CEO USA at Jacadi, reveals its \u201cShip from Store\u201d concept that launched on Thursday, 21 May in New York.<\/p>\n","protected":false},"author":16,"featured_media":11639,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[167,1325,1021],"tags":[416,175,1347],"acf":[],"yoast_head":"\nJacadi US launches \u201cShip from Store\u201d! - \u00cfDKIDS.COMMUNITY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/corporate.idkids.com\/en\/jacadi-us-launches-ship-from-store\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jacadi US launches \u201cShip from Store\u201d! - \u00cfDKIDS.COMMUNITY\" \/>\n<meta property=\"og:description\" content=\"All around the world, from Jacadi China to Jacadi US, the current pandemic situation has driven us to innovate for our customers and our business. 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